/tools/telling tales

At CragRats we value feedback and base many of our improvements on our customers' thoughts and comments.

If you wish to send us feedback on anything please simply contact us.

In addition we have developed a bit more of a formal customer survey. Through this survey, we will be asking for your feedback. This will supplement the many other ongoing ways we ask for your feedback.

We would be incredibly grateful if you could take just a few short minutes to fill in the form below. By giving us your valuable feedback we will be able to improve the customer experience for you and other customers.

Thank you very much for telling tales.

Title:	Mr Miss Mrs Ms
Name:
Job Title:
Company:
Project:
1. Following your CragRats project, were your objectives:
Met Exceeded Unfulfilled
Any further comments:
2. Have we left a legacy within your organisation/area?
Yes No
Any further comments:
3. How would you rate your overall CragRats experience?
1 2 3 4 5   Excellent Poor
Any further comments:
4. How would you rate the actual product?
1 2 3 4 5   Excellent Poor
Any further comments:
5. How easy was it for you to communicate with CragRats via:
Phone               1 2 3 4 5   Easy         Hard       Email               1 2 3 4 5   Easy         Hard       Website               1 2 3 4 5   Easy         Hard       Fax               1 2 3 4 5   Easy         Hard       Face-to-Face               1 2 3 4 5   Easy         Hard
Any further comments:
6. We are always striving to improve our service. Is there anything we could do to improve?
Yes No
Comments:
7. Following your CragRats project, what results were achieved?
Comments:
8. Would you use CragRats again in the future?
Yes No
9. On a scale of 1-10, how likely is it that you would recommend CragRats to a friend or colleague?
1 2 3 4 5   6 7 8 9 10   Not likely       Very likely
10. Have you recommended CragRats to anyone in the past?
Yes No